GENERAL TERMS AND CONDITIONS

Returns Policy

It is our intention to satisfy our customers. For this reason, we will gladly issue a full refund to the original credit card for any unopened merchandise that is returned within 14 days of the date of purchase. After 14 days, a store credit or exchange will be issued for any unopened merchandise returned up to 30 days after purchase. Items purchased with cash maybe be exchanged or a store credit issued. There are no cash refunds. All items must be accompanied by the original receipt and in unopened, saleable condition. To return web orders, please contact Customer Service at care@blueoliveoil.com Please allow two to four weeks from the day you return your package for your request to be processed.

Customer Care and Contact

Thank you for shopping at blueoliveoil.com. Our goal is to make your shopping experience as easy as possible. If you cannot find what you are looking for please contact us via email at care@blueoliveoil.com

Privacy Policy

Blue Olive Oil supports and adheres to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.” By honoring the DMA’s “Privacy Promise to American Consumers,” we recognize that the consumer marketing information we maintain must be used responsibly, in beneficial ways and with respect to individual choice. We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers, (2) honor customers’ requests not to share their information with other marketers, and (3) honor customers’ requests not to receive mail, telephone or other solicitations from Blue Olive Oil. From time to time we make portions of our customer mailing lists available to carefully screened companies. This may include your name and postal address, but never your email address or phone number. If you prefer that we do not share your name with other companies, please contact us at care@blueoliveoil.com

Payment Policy

Forms of Payment:

Visa, MasterCard, Discover, American Express, JCB and Diners

Sales Tax:

Sales tax is collected on total merchandise orders delivered to: NY. Some states also require us to collect sales tax on shipping charges.